piffer Posted February 10, 2018 Report Share Posted February 10, 2018 All of these issues are things the newest board member can’t remember his name) said he would be looking to assess and improve when he spoke at the AGM. Hopefully it’s just a matter of time until we see improvements. 0 Quote Link to comment Share on other sites More sharing options...
cammy2012 Posted February 10, 2018 Report Share Posted February 10, 2018 I slagged someone off for complaining about this some time ago. I was wrong. The service has massively deteriorated. The changes to the process aren't working. Not the fault of the kids working there. 2 Quote Link to comment Share on other sites More sharing options...
Pelesboots Posted February 11, 2018 Report Share Posted February 11, 2018 1 hour ago, piffer said: All of these issues are things the newest board member can’t remember his name) said he would be looking to assess and improve when he spoke at the AGM. Hopefully it’s just a matter of time until we see improvements. Bill White said it at the AGM 0 Quote Link to comment Share on other sites More sharing options...
KillieBison Posted February 11, 2018 Report Share Posted February 11, 2018 On the subject of Brora fans how many were there? Can't seem to see it anywhere. & food stalls situation clearly not improved since my previous grumblings on it... haven't been back to check... far too happy watching the product on the pitch to temper it with queue annoyance. 0 Quote Link to comment Share on other sites More sharing options...
C4mmy31 Posted February 11, 2018 Report Share Posted February 11, 2018 6 minutes ago, KillieBison said: On the subject of Brora fans how many were there? Can't seem to see it anywhere. & food stalls situation clearly not improved since my previous grumblings on it... haven't been back to check... far too happy watching the product on the pitch to temper it with queue annoyance. 413 Brora fans according to our official Twitter account. 0 Quote Link to comment Share on other sites More sharing options...
Mister Y Posted February 11, 2018 Report Share Posted February 11, 2018 25 minutes in a queue just to be told "nae pies left" at half time! Ridiculous! 0 Quote Link to comment Share on other sites More sharing options...
Garnkirk20 Posted February 12, 2018 Report Share Posted February 12, 2018 Usually go to East Stand but tried the Frank Beattie for a change. Thought East Stand was bad but West is even worse. In queue for 10 minutes or so and only 6 people in my line got served during half time. Got near the top and just walked as I decided I am not waiting any longer. For a club which once took a pride in their refreshment its now beyond a joke. Very poor image being given to people coming back to RP after long absence. Simple answer bring back Brownings, assuming they want to come back. 0 Quote Link to comment Share on other sites More sharing options...
Killieboykfc Posted February 12, 2018 Report Share Posted February 12, 2018 1 hour ago, Garnkirk20 said: Usually go to East Stand but tried the Frank Beattie for a change. Thought East Stand was bad but West is even worse. In queue for 10 minutes or so and only 6 people in my line got served during half time. Got near the top and just walked as I decided I am not waiting any longer. For a club which once took a pride in their refreshment its now beyond a joke. Very poor image being given to people coming back to RP after long absence. Simple answer bring back Brownings, assuming they want to come back. How would bringing back brownings solve poor service? -1 Quote Link to comment Share on other sites More sharing options...
cammy_boy Posted February 12, 2018 Report Share Posted February 12, 2018 19 minutes ago, Killieboykfc said: How would bringing back brownings solve poor service? They ran the stalls as well as suppling them. The service was much better. 0 Quote Link to comment Share on other sites More sharing options...
Souleycouley93 Posted February 12, 2018 Report Share Posted February 12, 2018 I get a pie and whatever I need before game starts . Obviously half time Is going to be mobbed . I do agree they could be far better run . -2 Quote Link to comment Share on other sites More sharing options...
Garnkirk20 Posted February 12, 2018 Report Share Posted February 12, 2018 (edited) Brownings had more staff, better organised and they also had what appeared to be a more senior staff member in overall charge of the server area. Was comfortably served every single time at half time before game had restarted. Miles better than the current fiasco.. In short they knew what they were doing.. Edited February 12, 2018 by Garnkirk20 3 Quote Link to comment Share on other sites More sharing options...
DrewWylie Posted February 12, 2018 Report Share Posted February 12, 2018 Moaning cnuts , no wonder people these days are fat --- take a prawn sandwich in your pocket like me and you won't have pie stress or be obese -2 Quote Link to comment Share on other sites More sharing options...
skygod Posted February 13, 2018 Report Share Posted February 13, 2018 Well, that's a new take on the prawn sandwich brigade! "Season ticket - Check Beer tokens - Check Scarf - Check Prawn sandwich - Check!" 0 Quote Link to comment Share on other sites More sharing options...
Graeme S Posted February 13, 2018 Report Share Posted February 13, 2018 19 minutes ago, skygod said: Well, that's a new take on the prawn sandwich brigade! "Season ticket - Check Beer tokens - Check Scarf - Check Prawn sandwich - Check!" Don't forget your Wee Badge! 0 Quote Link to comment Share on other sites More sharing options...
killie billies pal Posted February 13, 2018 Report Share Posted February 13, 2018 Holy moly, 6 victories on the trot, beat the OF comfortably, but, it’s ok guys, we’ve found something else to moan about. -4 Quote Link to comment Share on other sites More sharing options...
SaucyJackPirate Posted February 13, 2018 Report Share Posted February 13, 2018 12 minutes ago, killie billies pal said: Holy moly, 6 victories on the trot, beat the OF comfortably, but, it’s ok guys, we’ve found something else to moan about. On one hand aye people are moaning, but on the other hand they are valid points and it has a total knock on effect on the club. The club need to be making as much money as possible from concessions and shop sales, this should be easy profit. There are examples here though of people ready to spend money but it has actually been more difficult for them to do so. You start looking at that loss for every game and you are down thousands each season. I haven't even raised a point so far about my own experience, I've just stopped buying in the stadium. I would rather give the club my money but they make it too difficult so elsewhere it goes. 3 Quote Link to comment Share on other sites More sharing options...
Wrangodog Posted February 13, 2018 Report Share Posted February 13, 2018 5 minutes ago, killie billies pal said: Holy moly, 6 victories on the trot, beat the OF comfortably, but, it’s ok guys, we’ve found something else to moan about. I get why people are moaning, the service is beyond slow. I take my own food in now so the club loses out. I stupidly queued up for a drink before kick-off at the Celtic game, that took nearly fifteen minutes. I used to really look forward to a pie and a Bovril at the early kick-off games, but now it isn't worth the effort. The more successful we are the more early kick-off games there will be. 0 Quote Link to comment Share on other sites More sharing options...
skygod Posted February 13, 2018 Report Share Posted February 13, 2018 It's hardly moaning for the sake of it. The customer service seems to be poor so It seems fair to highlight it. Otherwise it will never improve and the club and/or concessionaires will be wondering where the profits have gone. 0 Quote Link to comment Share on other sites More sharing options...
piffer Posted February 13, 2018 Report Share Posted February 13, 2018 No cold drinks in the East stand tonight only Capri Sun. 0 Quote Link to comment Share on other sites More sharing options...
Killie alan Posted February 13, 2018 Report Share Posted February 13, 2018 Jim Wilson s wife Margaret has been made catering manager the job she did years ago. She will sort it out!!! 0 Quote Link to comment Share on other sites More sharing options...
mathematics Posted February 13, 2018 Report Share Posted February 13, 2018 4 hours ago, piffer said: No cold drinks in the East stand tonight only Capri Sun. Why were the Capri Suns warm? 1 Quote Link to comment Share on other sites More sharing options...
Garnkirk20 Posted February 14, 2018 Report Share Posted February 14, 2018 Big improvement in the stall today. First time in weeks I have been served and back in my seat before teams reappeared. Reason for change more staff, better organised and obviously more experienced. Well done keep up the good work 1 Quote Link to comment Share on other sites More sharing options...
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