struass Posted July 8, 2020 Report Share Posted July 8, 2020 7 minutes ago, skygod said: I see what you mean! Is the club on to it? It would be nice to know. It's a total joke. No-one answering the phone and I now have a block on my card as the club have not attempted 3 times to take the £4900. If the block is lifted they transaction will go through. I have an appointment in 30 minutes at halfords to buy a bike for my son's birthday and no card to pay for it. Thanks Killie you can stick any further money from me where the sun don't shine. 1 Quote Link to comment Share on other sites More sharing options...
PrestersKtid Posted July 8, 2020 Report Share Posted July 8, 2020 I've dropped the club a message and they're resolving the issue with the money asap. 1 Quote Link to comment Share on other sites More sharing options...
Mclean07 Posted July 8, 2020 Report Share Posted July 8, 2020 Can we do ANYTHING right? Just so dispiriting. 3 Quote Link to comment Share on other sites More sharing options...
King Posted July 8, 2020 Report Share Posted July 8, 2020 On 6/26/2020 at 2:20 PM, Chardee MacDennis said: ugh, used MTC twice in the past with companies, always found them hopeless. Maybe depends on how much you spend with them We were warned!!! 1 Quote Link to comment Share on other sites More sharing options...
Skora11 Posted July 8, 2020 Report Share Posted July 8, 2020 Club has had a bit of shocker here. Although can't really blame them for the sponsors on training gear and on the back of the top. -2 Quote Link to comment Share on other sites More sharing options...
Chardee MacDennis Posted July 8, 2020 Report Share Posted July 8, 2020 3 minutes ago, King said: We were warned!!! haha, i was thinking that reading all the comments.....MTC. although i saw a post earlier mentioning active office 0 Quote Link to comment Share on other sites More sharing options...
Wrangodog Posted July 8, 2020 Report Share Posted July 8, 2020 Is this happening with every transaction ? 0 Quote Link to comment Share on other sites More sharing options...
Killjoy1869 Posted July 8, 2020 Report Share Posted July 8, 2020 (edited) The images are what you would expect on a poor personal Ebay listing. The training gear looks bad enough with the Sunday League sponsor on it never mind the poor quality presentation. Who has approved that imagine and thought that image was acceptable? To make it worse is sounds like the shorts will cost £2,900 Edited July 8, 2020 by Killjoy1869 2 Quote Link to comment Share on other sites More sharing options...
Popular Post Killiepie Posted July 8, 2020 Popular Post Report Share Posted July 8, 2020 If the club has any sense it would pull the plug on it. Not one positive comment since it went live. The payment system clearly has a major fault and these horrendous quality photos are shocking. 10 Quote Link to comment Share on other sites More sharing options...
skygod Posted July 8, 2020 Report Share Posted July 8, 2020 6 minutes ago, Killjoy1869 said: Who has approved that imagine and thought that image was acceptable? To make it worse is sounds like the shorts will cost £2,900 They look like £2.90 would be a fair price. 1 Quote Link to comment Share on other sites More sharing options...
Popular Post KennyH80 Posted July 8, 2020 Popular Post Report Share Posted July 8, 2020 (edited) I cant see how hard work to "take retail operation back" could be considered a success. Im struggling to find how any media/director team would feel this is an acceptable way to broadcast and advertise our brand. A complete lack of professionalism in every area of the new club shop and its all rather embarrassing. Edited July 8, 2020 by KennyH80 10 Quote Link to comment Share on other sites More sharing options...
Mogwai Posted July 8, 2020 Report Share Posted July 8, 2020 (edited) I've just bought a face mask for £10 plus £3.50 delivery. They've not stuck a couple of zeros onto my bill, but instead of charging £13.50, I'm being charged £14.00. It's only 50p difference, but the principle is that it's not the right amount, which makes me less likely to use the online shop again. Things like this, plus the awful photos, and photos of stock you can't buy (like the woolly bunnet) just make it look amateurish. Edited July 8, 2020 by Mogwai 1 Quote Link to comment Share on other sites More sharing options...
KennyH80 Posted July 8, 2020 Report Share Posted July 8, 2020 Ive messaged the club through facebook about my feedback on the new club shop- theyve swiftly replied saying the message will be passed on. Hopefully it does. Would be nice to have a decent online shop. 1 Quote Link to comment Share on other sites More sharing options...
MuirP Posted July 8, 2020 Report Share Posted July 8, 2020 Doing some digging the company that is doing our shop (MTC media) is the same company that does our main website. They also do the websites and online shops for Motherwell, Dundee United and Hearts. When you go on and look at their shops you can see how superior they look compared to ours. Unsure where the breakdown has come with our shop but I suspect it's most likely we have been too slow in sending them over the pictures etc of the products that they need and the quality of the pictures have been poor so they haven't been edited yet. Hopefully sooner rather than later it will be up to the level it should be and the level the fans deserve. 5 Quote Link to comment Share on other sites More sharing options...
Mclean07 Posted July 8, 2020 Report Share Posted July 8, 2020 37 minutes ago, KennyH80 said: Ive messaged the club through facebook about my feedback on the new club shop- theyve swiftly replied saying the message will be passed on. Hopefully it does. Would be nice to have a decent online shop. Thing is, can they not see it for themselves? It shouldn’t take fans to point out that it is sub standard. 3 Quote Link to comment Share on other sites More sharing options...
skyhigh Posted July 8, 2020 Report Share Posted July 8, 2020 The Nike manequins 0 Quote Link to comment Share on other sites More sharing options...
GCM Posted July 8, 2020 Report Share Posted July 8, 2020 I phoned the shop before 1.00 p.m. after being overcharged £27 to £2700 and they knew about the problem by then. I cannot understand why they did not pull the plug on it and save everyone and themselves a lot of grief. 1 Quote Link to comment Share on other sites More sharing options...
All the Wine Posted July 8, 2020 Report Share Posted July 8, 2020 That training gear looks utter s**te 6 Quote Link to comment Share on other sites More sharing options...
Dcktid91 Posted July 8, 2020 Report Share Posted July 8, 2020 2 hours ago, TrueBlue said: Had the same issue attempt to take 5300 rather than 53.00 It did say only the total yet somehow it added two 0's 0 Quote Link to comment Share on other sites More sharing options...
bute-killiefan Posted July 8, 2020 Report Share Posted July 8, 2020 The club really don't seem to have a grip on the most basic of things. It's quite worrying. Clearly they have the best interests at heart, but time and again they've made decisions and taken actions that leave me wondering if they have a clue what to do. It would be smart to bring in someone to head up operations that know what they are doing. 4 Quote Link to comment Share on other sites More sharing options...
Arderkilliesier Posted July 8, 2020 Report Share Posted July 8, 2020 Underwhelmed is an understatement re, the presentation and paying process...vector in the sponsor on the training gear...why...but worst of all putting the kilmarnockpie.com on the back of the shirts will be a bit of a commercial disaster...if someones a bit portly you can just here the who ate all the pies comments....sorry Killie you've just lost a couple of shirt sales as my lads won't wear them and they are slim... -12 Quote Link to comment Share on other sites More sharing options...
Killie alan Posted July 8, 2020 Report Share Posted July 8, 2020 2 hours ago, Wrangodog said: Is this happening with every transaction ? Mine went thru ok earlier two face masks for £20 plus postage 1 Quote Link to comment Share on other sites More sharing options...
Pompey Repatriated Posted July 8, 2020 Report Share Posted July 8, 2020 What are the pies in the kiosks? 0 Quote Link to comment Share on other sites More sharing options...
WWWWnnnnnn! Posted July 8, 2020 Report Share Posted July 8, 2020 3 hours ago, Mojike and Bod said: Which is exactly what Phyllis is meant to be bringing to the table. Caldow's sponsorship? 2 Quote Link to comment Share on other sites More sharing options...
Popular Post MuirP Posted July 8, 2020 Popular Post Report Share Posted July 8, 2020 Honestly think the club is having the hole taken out of them by Hummel! Record braking kit deal and this is the crap we've ended up with? Don't get me wrong I like the home and away tops and will be getting both when they go on sale, but we were promised a bespoke kit and they've taken our bespoke top, changed the colour then gave it to another team which I feel takes the shine off what we were promised. Going onto other teams shops where the kit is supplied by Hummel you can see how much better their training gear etc looks compared to ours and more ranges and items available. 11 Quote Link to comment Share on other sites More sharing options...
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