killiecross Posted August 4, 2020 Report Share Posted August 4, 2020 Anyone else having trouble logging in? I have tried with both the 5 character reference on my ST from last year, and the code on my season pass for this year but I keep being told "invalid credentials". Am I missing something? 0 Quote Link to comment Share on other sites More sharing options...
LS180312 Posted August 4, 2020 Report Share Posted August 4, 2020 Worked fine for me. Try all lower case for name-name-code 0 Quote Link to comment Share on other sites More sharing options...
Killie alan Posted August 4, 2020 Report Share Posted August 4, 2020 Yes having trouble as well 0 Quote Link to comment Share on other sites More sharing options...
Cass316 Posted August 4, 2020 Report Share Posted August 4, 2020 (edited) Worked fine for me. Your 5 letter reference thing is at the bottom of your season ticket pdf. Edited August 4, 2020 by Cass316 0 Quote Link to comment Share on other sites More sharing options...
MeganCL Posted August 4, 2020 Report Share Posted August 4, 2020 All good here. 0 Quote Link to comment Share on other sites More sharing options...
KillkieBoab Posted August 4, 2020 Report Share Posted August 4, 2020 Okay for me too. Not sure what player 1, 2 and 3 signify though. Is that where three family members use the same device? 0 Quote Link to comment Share on other sites More sharing options...
Cass316 Posted August 4, 2020 Report Share Posted August 4, 2020 Just now, KillkieBoab said: Okay for me too. Not sure what player 1, 2 and 3 signify though. Is that where three family members use the same device? No. Think it's just different types of players. Different players will work better on different devices. The fact they give you 3 choices is actually really good. 0 Quote Link to comment Share on other sites More sharing options...
Andy Posted August 4, 2020 Report Share Posted August 4, 2020 (edited) Assume the players don’t work tries clicking on each bit nothing happened. edit- Ignore it works Edited August 4, 2020 by Andy 0 Quote Link to comment Share on other sites More sharing options...
Fletch Posted August 4, 2020 Report Share Posted August 4, 2020 Worked fine for me, no issues at all. 0 Quote Link to comment Share on other sites More sharing options...
CB Posted August 4, 2020 Report Share Posted August 4, 2020 AWOOOOOOOOOOOOOOO!!!ONEONeone 0 Quote Link to comment Share on other sites More sharing options...
Killieboykfc Posted August 4, 2020 Report Share Posted August 4, 2020 Worked perfect first time. 0 Quote Link to comment Share on other sites More sharing options...
C4mmy31 Posted August 4, 2020 Report Share Posted August 4, 2020 26 minutes ago, killiecross said: Anyone else having trouble logging in? I have tried with both the 5 character reference on my ST from last year, and the code on my season pass for this year but I keep being told "invalid credentials". Am I missing something? I cant even get the page to load..... 0 Quote Link to comment Share on other sites More sharing options...
BigYin Posted August 4, 2020 Report Share Posted August 4, 2020 I got logged in first time no problem. 0 Quote Link to comment Share on other sites More sharing options...
Skora11 Posted August 4, 2020 Report Share Posted August 4, 2020 Keep getting the message 'Invalid credentials'. Emailed the support site and got a reply instantly that they didn't have my details on the system and to contact the ticket office. Only just bought my ticket last week so maybe a delay in passing over all the information. Hopefully be sorted soon. 0 Quote Link to comment Share on other sites More sharing options...
CB Posted August 4, 2020 Report Share Posted August 4, 2020 [email protected] 0 Quote Link to comment Share on other sites More sharing options...
Killie71 Posted August 4, 2020 Report Share Posted August 4, 2020 Do you have to register an account first? 0 Quote Link to comment Share on other sites More sharing options...
CB Posted August 4, 2020 Report Share Posted August 4, 2020 4 minutes ago, C4mmy31 said: I cant even get the page to load..... https://tv.kilmarnockfc.co.uk/matchday 0 Quote Link to comment Share on other sites More sharing options...
Squirrelhumper Posted August 4, 2020 Report Share Posted August 4, 2020 3 minutes ago, Skora11 said: Keep getting the message 'Invalid credentials'. Emailed the support site and got a reply instantly that they didn't have my details on the system and to contact the ticket office. Only just bought my ticket last week so maybe a delay in passing over all the information. Hopefully be sorted soon. You'd think it would be update daily at the very least. Mine isn't working either and have emailed the support site too. If you are going to have a testing event, at least make sure everyone can access it. 0 Quote Link to comment Share on other sites More sharing options...
Skora11 Posted August 4, 2020 Report Share Posted August 4, 2020 Just now, Squirrelhumper said: You'd think it would be update daily at the very least. Mine isn't working either and have emailed the support site too. If you are going to have a testing event, at least make sure everyone can access it. Yes probably, but at least they have the testing event so it will solve these problems before the weekend. 2 Quote Link to comment Share on other sites More sharing options...
Merk Posted August 4, 2020 Report Share Posted August 4, 2020 Invalid credentials on both mine and my sons, tried via phone and laptop. I know my ST code is correct. The shop accepted it when I had added a top to basket last night before I decided to just go in this morning. 0 Quote Link to comment Share on other sites More sharing options...
gamla Posted August 4, 2020 Report Share Posted August 4, 2020 Invalid credentials for me too. It USED to work on Killie TV. Do you need to register again? 0 Quote Link to comment Share on other sites More sharing options...
Fletch Posted August 4, 2020 Report Share Posted August 4, 2020 Just now, gamla said: Invalid credentials for me too. It USED to work on Killie TV. Do you need to register again? I've never registered for anything and it was ok. 0 Quote Link to comment Share on other sites More sharing options...
kerrwmorton Posted August 4, 2020 Report Share Posted August 4, 2020 I don't want to come across as a moaner, but the test event seems to be a test of season pass's ability to log-on. Surely the most relevant test is one of capacity and bandwidtth, as I'd imagine KillieTV didn't have over 2700 users logged on at the same time to watch a game last season. Or am I being a bit naive and stupid here!?! 1 Quote Link to comment Share on other sites More sharing options...
Killie alan Posted August 4, 2020 Report Share Posted August 4, 2020 Test event has been moved to 5 pm got an email telling me 0 Quote Link to comment Share on other sites More sharing options...
CB Posted August 4, 2020 Report Share Posted August 4, 2020 Just now, gamla said: Invalid credentials for me too. It USED to work on Killie TV. Do you need to register again? This is a different thing. username = firstname-secondname-codefoundonthebackofyournewseasonticket password = the code found on your new season ticket. 0 Quote Link to comment Share on other sites More sharing options...
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