The Lurker Posted August 1, 2021 Report Share Posted August 1, 2021 Text confirming our seats arrived around midnight last night. Woke up this morning to the email. I know folk are rightly worrying, but I think they’ll all trickle through in time. 0 Quote Link to comment Share on other sites More sharing options...
Andy Posted August 1, 2021 Report Share Posted August 1, 2021 I have plans later during the opening hours of ticket office, I have emailed hopefully something come through today. But due to the limited two hour window of opening I won’t be able to contact office today. 1 Quote Link to comment Share on other sites More sharing options...
Squirrelhumper Posted August 1, 2021 Report Share Posted August 1, 2021 7 minutes ago, The Lurker said: Text confirming our seats arrived around midnight last night. Woke up this morning to the email. I know folk are rightly worrying, but I think they’ll all trickle through in time. Probably 10am on Tuesday. -1 Quote Link to comment Share on other sites More sharing options...
Richaway Posted August 1, 2021 Report Share Posted August 1, 2021 17 minutes ago, Squirrelhumper said: I'll be turning up regardless if I cant get a hold of them today. Their issue not mine. Yep me too. -1 Quote Link to comment Share on other sites More sharing options...
Andy Posted August 1, 2021 Report Share Posted August 1, 2021 Tickets just arrived emailed less than hour ago and sat next to my son too. Hope everyone else get similar result and has emailed club. 1 Quote Link to comment Share on other sites More sharing options...
Alan R Posted August 1, 2021 Report Share Posted August 1, 2021 13 minutes ago, The Lurker said: Text confirming our seats arrived around midnight last night. Woke up this morning to the email. Who sends it? The club or TicketCo? 0 Quote Link to comment Share on other sites More sharing options...
piffer Posted August 1, 2021 Report Share Posted August 1, 2021 Sent them an email so will see what comes back from that. Seem to be seeing a lot more people with no correspondence than people with tickets. The trickling through aspect is all well and good but not when you start sending out 48hrs before the game and there is little room to resolve issues 1 Quote Link to comment Share on other sites More sharing options...
BR1869 Posted August 1, 2021 Report Share Posted August 1, 2021 (edited) For what its’s worth I got a text from Ticketco in the last 5 minutes with my ticket in the same stand as my ST (East). Better late than never I guess and now I can just look forward to the game. Can’t wait. Edited August 1, 2021 by BR1869 Typo 0 Quote Link to comment Share on other sites More sharing options...
Alan56 Posted August 1, 2021 Report Share Posted August 1, 2021 Text received from ticket co at 10 this morning. Thought it was a mistake as stand, block and sear number are same as my season but row is one in front!!! 0 Quote Link to comment Share on other sites More sharing options...
funky monkey Posted August 1, 2021 Report Share Posted August 1, 2021 51 minutes ago, KevM said: I think what a lot of us are beginning to think is that Cathy isn’t there to firefight and provide uninformed, holding statements. You could argue she’s there to do the opposite and I’m afraid recent mess ups indicate nobody is being held to account. Spot on for me. She isn't there to make excuses and apolgise on behalf of the club. She is there to represent Trust members and the fans, support the club in whatever means we can, but to ask tough questions and be critical when it's justified. 4 Quote Link to comment Share on other sites More sharing options...
cs1 Posted August 1, 2021 Report Share Posted August 1, 2021 Got 2 through. Same stand as ST and within a few rows of normal seat. 0 Quote Link to comment Share on other sites More sharing options...
CB Posted August 1, 2021 Report Share Posted August 1, 2021 26 minutes ago, Squirrelhumper said: Ticket office open for 2hrs today. Gonna be busy. Good luck to anyone who does give in killie as they never answer the phone. They've asked for folk to contact them by email if they haven't heard anything by this morning, per the recommended message at the top of the page. Others have done this, and received a ticket. Whether it was in response to the email, or whether it was happening anyway remains to be seen. 1 Quote Link to comment Share on other sites More sharing options...
Killieboykfc Posted August 1, 2021 Report Share Posted August 1, 2021 1 hour ago, Rabprytz said: Cathy saying on FB an update will provided on this tomorrow (Sunday) I get the ticket emails being sent in tranches, but the info around entry times to the stadium must already have been decided. So why not release that along with the ticket email and the tweet.... Aye exactly. Whole process has been a bit of a mess. 2 Quote Link to comment Share on other sites More sharing options...
Wrangodog Posted August 1, 2021 Report Share Posted August 1, 2021 12 minutes ago, Alan R said: Who sends it? The club or TicketCo? TicketCo sent both text and email. 0 Quote Link to comment Share on other sites More sharing options...
Nobody Posted August 1, 2021 Report Share Posted August 1, 2021 Trickle-co? 0 Quote Link to comment Share on other sites More sharing options...
Andy Posted August 1, 2021 Report Share Posted August 1, 2021 Tickets have arrived but no mention of entry times, where is this info obtained from ?? 0 Quote Link to comment Share on other sites More sharing options...
piffer Posted August 1, 2021 Report Share Posted August 1, 2021 Just received a text still no email. Don’t know if it was always coming at this time or because I emailed the club. Moving to the Chadwick for this one which will be a new experience. 1 Quote Link to comment Share on other sites More sharing options...
Farmer in the City Posted August 1, 2021 Report Share Posted August 1, 2021 Emailed first thing and text/ email now through. 1 Quote Link to comment Share on other sites More sharing options...
Culley159 Posted August 1, 2021 Report Share Posted August 1, 2021 Not got anything yet. Not particularly worried about it and no point in going full blown drama queen about how we've got the worst run club on the planet because the ticket company have been slow in putting out details over 24 hours before a match. What was that advert about turning a drama into a crisis again? If you are a season ticket holder, turn up, you'll get in. -3 Quote Link to comment Share on other sites More sharing options...
Killienico Posted August 1, 2021 Report Share Posted August 1, 2021 I sent email about 15 mins ago now have my ticket don’t know if was on it’s way or responding to my email 0 Quote Link to comment Share on other sites More sharing options...
Galdunc11 Posted August 1, 2021 Report Share Posted August 1, 2021 Do we know how long this farce regarding the whole process of getting a ticket, early entry/late exit, ST holders only etc is going to go on for? As a walk up I’m not making plans anytime soon but the palaver and stress placed on fans and the staff at the club who are doing their best to deal with this can’t go on much longer. Life has been challenging enough and to go through this each home game is soul destroying. Are we assuming that there will be significant easing when we move into another level via the Scottish Government or are all these rules that are being imposed down to each local authorities. We can’t go on like this without a target date to get back to some sort of normality just to get in to support your team. 1 Quote Link to comment Share on other sites More sharing options...
Killienico Posted August 1, 2021 Report Share Posted August 1, 2021 I never got text so take it was in response of email 0 Quote Link to comment Share on other sites More sharing options...
KillieDJ Posted August 1, 2021 Report Share Posted August 1, 2021 Shambles…whoever in the comms department thinks the best way to communicate updates to fans is for Cathy to reply to individual questions on social media and then hope someone copies it into a privately run fans forum needs some more training from someone experienced in that area I appreciate this might not be the “official” club way although this seems to be how comms are being done 1 Quote Link to comment Share on other sites More sharing options...
Chewie Posted August 1, 2021 Report Share Posted August 1, 2021 I never emailed but just got my ticket by text. However we have a group of 4 tickets (adult, student and 2 x u16) and adult is in different stand to other 3…. 0 Quote Link to comment Share on other sites More sharing options...
killienice Posted August 1, 2021 Report Share Posted August 1, 2021 11 hours ago, kfc_superteam said: Cathy's response to someone asking about tickets not having arrived yet Just received both text and email there… 1 Quote Link to comment Share on other sites More sharing options...
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Posted by kfc_superteam,
If it doesn't arrive by tomorrow morning please get in touch directly with the ticket office [email protected] (from Cathy J)
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