killiekosmos Posted July 15, 2019 Report Share Posted July 15, 2019 1 minute ago, Oldkillie said: I’ve got my ticket mate but my dad who’s 80 has no interest in buying online I’m sure he’s not the only one A loving son could buy one for his dad and print out the PDF. Just saying. 7 Quote Link to comment Share on other sites More sharing options...
Oldkillie Posted July 15, 2019 Report Share Posted July 15, 2019 3 minutes ago, killiekosmos said: A loving son could buy one for his dad and print out the PDF. Just saying. Great idea 1 Quote Link to comment Share on other sites More sharing options...
killiekosmos Posted July 15, 2019 Report Share Posted July 15, 2019 21 minutes ago, Squirrelhumper said: You have just stated it was a easy to do online, so surely TicketCo have done their part of the job? Physical sales are nothing to do with them, just online. As this is a real time sales application there must be a central database storing details of sold tickets and free seats. I assume this is hosted by TicketCo and shop and ticket office staff will be accessing that system to process sales. 0 Quote Link to comment Share on other sites More sharing options...
PrestersKtid Posted July 15, 2019 Report Share Posted July 15, 2019 Looks like we've sold minimum 3000 so far. 2300+ in east, bout 250 in moffat and 500 or so in Frank beattie. FB on website seems to show a lot of sections sold out which i think is an error. 0 Quote Link to comment Share on other sites More sharing options...
Popular Post Charlie's Dad Posted July 15, 2019 Popular Post Report Share Posted July 15, 2019 1 hour ago, Squirrelhumper said: So they can stand in it for 2hrs then come on here and moan. Sorry mate don’t know you but that’s a pretty poor comment. Some people including me HAD to stand in that queue for a ticket. Personally I was there because I was trying to get my Dad his normal seat as he has poor mobility. I had already purchased seats online over the weekend. Our block was blocked off and could only be released we were told by ticket office staff. Others because they wanted their own seat(for whatever reason), they don’t use internet(for whatever reason), I’m sure there are other reasons. If the club advertise tickets go on sale at 1pm, no one appears until 1.25pm, they then realise the printer/ticket machine/whatever isn’t working that’s not good enough. 14 Quote Link to comment Share on other sites More sharing options...
Charlie's Dad Posted July 15, 2019 Report Share Posted July 15, 2019 2 minutes ago, PrestersKtid said: Looks like we've sold minimum 3000 so far. 2300+ in east, bout 250 in moffat and 500 or so in Frank beattie. FB on website seems to show a lot of sections sold out which i think is an error. The Frank Beattie ones were blocked off for UEFA apparently. If you have a season ticket in a blocked off area I was told only ticket office staff could unblock it for sale. 0 Quote Link to comment Share on other sites More sharing options...
All the Wine Posted July 15, 2019 Report Share Posted July 15, 2019 Club will need to open the Chadwick for home fans with the clamour for tickets -2 Quote Link to comment Share on other sites More sharing options...
gordon4418 Posted July 15, 2019 Report Share Posted July 15, 2019 wonder if the club have had any indication from the Nomads about how many fans they expect to travel up. 0 Quote Link to comment Share on other sites More sharing options...
Squirrelhumper Posted July 15, 2019 Report Share Posted July 15, 2019 56 minutes ago, Oldkillie said: I’ve got my ticket mate but my dad who’s 80 has no interest in buying online I’m sure he’s not the only one This is true but you can still buy tickets at the ground from now until kick off. Think they are open until 8pm each night this week at RP. Club can't make it PATG as it's against the UEFA rules. The fact that they have an online facility now is ideal as it should make queues smaller for those who don't want to do online. -1 Quote Link to comment Share on other sites More sharing options...
Squirrelhumper Posted July 15, 2019 Report Share Posted July 15, 2019 1 hour ago, Mclean07 said: Yes, it was easy for me, but not if I had wanted tickets for quite a large section of the FB, which would have required going back down the phone call route, other people have had the same problem who sit next to us. Minor, but shouldn’t occur. Also, I respect the right of people, who maybe aren’t comfortable with technology, to use the service to physically buy a ticket. For a while now, we seem to be able to keep finding new ways of selling anything to do with a Killie a hassle, when the secret of sales is to make things easy. (See Amazon). I believe a decent chunk of the Main Stand is reserved for UEFA as per rules. 0 Quote Link to comment Share on other sites More sharing options...
Squirrelhumper Posted July 15, 2019 Report Share Posted July 15, 2019 54 minutes ago, killiekosmos said: As this is a real time sales application there must be a central database storing details of sold tickets and free seats. I assume this is hosted by TicketCo and shop and ticket office staff will be accessing that system to process sales. Yes and that's not been the issue though. The issue is tons of folk getting themselves into a frenzy (we've a 18,000 seater stadium that will be at best half full) and joining a big queue plus the printer breaking. If you reserve a seat then release it, it goes straight back in as available on the ticket website so that part works fine. You'll be able to walk down to RP tomorrow or Wednesday and buy tickets with minimal waiting time. It's not gonna sell out! 1 Quote Link to comment Share on other sites More sharing options...
killieblues Posted July 15, 2019 Report Share Posted July 15, 2019 admin...could the thread title of this be changed to include ticket only? saves setting up a new thread to let people know that pay at the gate is no longer available (uefa thing). might be helpful for those that were going to do that. 2 Quote Link to comment Share on other sites More sharing options...
Fankle Posted July 15, 2019 Report Share Posted July 15, 2019 16 minutes ago, gordon4418 said: wonder if the club have had any indication from the Nomads about how many fans they expect to travel up. Yes I can see them causing problems as they'll keep moving seats... 2 Quote Link to comment Share on other sites More sharing options...
Squirrelhumper Posted July 15, 2019 Report Share Posted July 15, 2019 55 minutes ago, Charlie's Dad said: Sorry mate don’t know you but that’s a pretty poor comment. Some people including me HAD to stand in that queue for a ticket. Personally I was there because I was trying to get my Dad his normal seat as he has poor mobility. I had already purchased seats online over the weekend. Our block was blocked off and could only be released we were told by ticket office staff. Others because they wanted their own seat(for whatever reason), they don’t use internet(for whatever reason), I’m sure there are other reasons. If the club advertise tickets go on sale at 1pm, no one appears until 1.25pm, they then realise the printer/ticket machine/whatever isn’t working that’s not good enough. Which is fair enough and your situation is understandable but why the majority of folk want to go down there and queue for hours is beyond me (especially those who could easily book online). Christ, there was somebody in the queue going by Facebook who was phoning The Standard asking them to come down and take pictures/interview unhappy customers! I get older folk not being able/wanting to do online but there was plenty of folk my age/younger that me in the queues who could easily buy online, save themselves queuing but instead were sticking pictures on social media moaning that were having to queue. 1 Quote Link to comment Share on other sites More sharing options...
kilm53 Posted July 15, 2019 Report Share Posted July 15, 2019 Season Ticket holders in the Frank Beattie Stand may see sections in red, if this is the case then visit the Ticket Office or call us on 01563 501970 (Mon-Fri 9am-5pm) and we will try and rectify this for you. 0 Quote Link to comment Share on other sites More sharing options...
Killieboykfc Posted July 15, 2019 Report Share Posted July 15, 2019 7 minutes ago, Squirrelhumper said: Which is fair enough and your situation is understandable but why the majority of folk want to go down there and queue for hours is beyond me (especially those who could easily book online). Christ, there was somebody in the queue going by Facebook who was phoning The Standard asking them to come down and take pictures/interview unhappy customers! I get older folk not being able/wanting to do online but there was plenty of folk my age/younger that me in the queues who could easily buy online, save themselves queuing but instead were sticking pictures on social media moaning that were having to queue. More than one person in the queue wanting to phone the standard! According to these folk the club have paid Lochlin off so he doesny report it. Absolutely mental. -1 Quote Link to comment Share on other sites More sharing options...
All the Wine Posted July 15, 2019 Report Share Posted July 15, 2019 1 minute ago, Killieboykfc said: More than one person in the queue wanting to phone the standard! According to these folk the club have paid Lochlin off so he doesny report it. Absolutely mental. No way hahahaha. I worry about some of our supporters 1 Quote Link to comment Share on other sites More sharing options...
Killieboykfc Posted July 15, 2019 Report Share Posted July 15, 2019 So do I. Mentalists some of them. Fair enough being annoyed but some of the reactions were well OTT. 0 Quote Link to comment Share on other sites More sharing options...
killiekosmos Posted July 15, 2019 Report Share Posted July 15, 2019 14 minutes ago, Squirrelhumper said: Yes and that's not been the issue though. The issue is tons of folk getting themselves into a frenzy (we've a 18,000 seater stadium that will be at best half full) and joining a big queue plus the printer breaking. If you reserve a seat then release it, it goes straight back in as available on the ticket website so that part works fine. You'll be able to walk down to RP tomorrow or Wednesday and buy tickets with minimal waiting time. It's not gonna sell out! The core issue is poor customer service. Club advertised tickets going on sale in shop then couldn't deliver. 5 Quote Link to comment Share on other sites More sharing options...
Charlie's Dad Posted July 15, 2019 Report Share Posted July 15, 2019 12 minutes ago, kilm53 said: Season Ticket holders in the Frank Beattie Stand may see sections in red, if this is the case then visit the Ticket Office or call us on 01563 501970 (Mon-Fri 9am-5pm) and we will try and rectify this for you. No chance of that mate. Myself and others tried several times today. Not even taking messages just telling you to phone back or cutting you off. 1 Quote Link to comment Share on other sites More sharing options...
Charlie's Dad Posted July 15, 2019 Report Share Posted July 15, 2019 5 minutes ago, killiekosmos said: The core issue is poor customer service. Club advertised tickets going on sale in shop then couldn't deliver. Spot on. 2 Quote Link to comment Share on other sites More sharing options...
Geronimo Posted July 15, 2019 Report Share Posted July 15, 2019 (edited) Think everyone needs to calm down a bit. Can’t see any more than 7000 at the game which leaves approximately 11000 empty seats Edited July 15, 2019 by Geronimo 0 Quote Link to comment Share on other sites More sharing options...
Killieboykfc Posted July 15, 2019 Report Share Posted July 15, 2019 I reckon there will be about 8 or 9k at this. 0 Quote Link to comment Share on other sites More sharing options...
Charlie's Dad Posted July 15, 2019 Report Share Posted July 15, 2019 17 minutes ago, Squirrelhumper said: Christ, there was somebody in the queue going by Facebook who was phoning The Standard asking them to come down and take pictures/interview unhappy customers! He was showing off and made a bit of a show of himself. Produced his phone and started complaining to someone at the standard initially. Must have phoned the wrong number because he was speaking to the wrong person. Then he demanded a photographer came down to photograph how badly fans were being treated. 0 Quote Link to comment Share on other sites More sharing options...
virtuocity Posted July 15, 2019 Report Share Posted July 15, 2019 Just booked a couple online. Easy peasy. Shame about those getting mucked about today though. I beg you all- please sit on your allocated seats. Please!!!! 0 Quote Link to comment Share on other sites More sharing options...
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