GB1974 Posted August 8, 2019 Report Share Posted August 8, 2019 (edited) **** Issue is resolved - emails appeared 30 minutes apart ***** It looks like emails are now being sent out to season ticket holders, so we can purchase our own seats for the Hamilton game. I have a season ticket and I recieved a free u16 for my son. I obviously used my email and phone number as contact details for both tickets. The issue now is that I am only getting the option to buy my sons' seat and haven't recieved an email link to buy my own seat. Anyone else in the same situation and have you found a work around? Edited August 8, 2019 by GB1974 Update on issue 0 Quote Link to comment Share on other sites More sharing options...
King Posted August 8, 2019 Report Share Posted August 8, 2019 I got two e-mails in quick succession for both mine and my daughter’s seats. 2 Quote Link to comment Share on other sites More sharing options...
SpaceMonkeyMcD Posted August 8, 2019 Report Share Posted August 8, 2019 Same, just the free u16 email has come out. 0 Quote Link to comment Share on other sites More sharing options...
killiekosmos Posted August 8, 2019 Report Share Posted August 8, 2019 I looked at the TicketCo app on my phone. Looks like you can buy your ticket on that for Cup game. No email received yet. 0 Quote Link to comment Share on other sites More sharing options...
Lroy Posted August 8, 2019 Report Share Posted August 8, 2019 Good to see a long standing sore point being addressed. 3 Quote Link to comment Share on other sites More sharing options...
Balernokillie Posted August 8, 2019 Report Share Posted August 8, 2019 Got an email for two u16s but not my own 0 Quote Link to comment Share on other sites More sharing options...
GB1974 Posted August 8, 2019 Author Report Share Posted August 8, 2019 Looks like I posted too quickly. My seat email has arrived now. 0 Quote Link to comment Share on other sites More sharing options...
BlueKillie Posted August 8, 2019 Report Share Posted August 8, 2019 I got a text to purchase my seat with a link to the site. Won't be able to go though at a wedding 0 Quote Link to comment Share on other sites More sharing options...
Decripit Posted August 8, 2019 Report Share Posted August 8, 2019 I think we still have big issues with Ticetco. My mate has been trying to buy a season next to me in the FBI stand section 7. Site says sold old and stickers on every seat in the section. On Sunday there was only 3 seats taken. Either we still have a lot of sevco fearties or the site is wrong. -2 Quote Link to comment Share on other sites More sharing options...
killienice Posted August 8, 2019 Report Share Posted August 8, 2019 Got email and booked default season ticket seat -also downloaded to wallet this time !!! 0 Quote Link to comment Share on other sites More sharing options...
superflyguy Posted August 8, 2019 Report Share Posted August 8, 2019 Does anyone know if you can use your season tickets (actual cards) if you purchase online? 0 Quote Link to comment Share on other sites More sharing options...
Squirrelhumper Posted August 8, 2019 Report Share Posted August 8, 2019 31 minutes ago, GB1974 said: It looks like emails are now being sent out to season ticket holders, so we can purchase our own seats for the Hamilton game. I have a season ticket and I recieved a free u16 for my son. I obviously used my email and phone number as contact details for both tickets. The issue now is that I am only getting the option to buy my sons' seat and haven't recieved an email link to buy my own seat. Anyone else in the same situation and have you found a work around? Snap. 0 Quote Link to comment Share on other sites More sharing options...
Balernokillie Posted August 8, 2019 Report Share Posted August 8, 2019 Got my email for my own seat now! 0 Quote Link to comment Share on other sites More sharing options...
GB1974 Posted August 8, 2019 Author Report Share Posted August 8, 2019 1 minute ago, Squirrelhumper said: Snap. My 2nd email with my ticket arrived half an hour after the first. Hopefully we will all be sorted in time. 0 Quote Link to comment Share on other sites More sharing options...
superflyguy Posted August 8, 2019 Report Share Posted August 8, 2019 I got my sons first by text and half an hour later got mine. Then got an email with both. Kids wasn't free though. 0 Quote Link to comment Share on other sites More sharing options...
Wrangodog Posted August 8, 2019 Report Share Posted August 8, 2019 They sent an email to my old email address despite me telling Ticketco and the club the right one and them sending confirmation that they had changed it. 0 Quote Link to comment Share on other sites More sharing options...
PrestersKtid Posted August 8, 2019 Report Share Posted August 8, 2019 Good that they’re addressing the issues. 0 Quote Link to comment Share on other sites More sharing options...
andy123 Posted August 8, 2019 Report Share Posted August 8, 2019 Will tickets be going to supporters buses before season ticket holders??????? 2 Quote Link to comment Share on other sites More sharing options...
langlands_killie Posted August 8, 2019 Report Share Posted August 8, 2019 Got email bought my season ticket seat took two mins ticket appeared in my wallet along with season ticket. Easy no problems 1 Quote Link to comment Share on other sites More sharing options...
The Painter Posted August 8, 2019 Report Share Posted August 8, 2019 It’s to buy a ticket for the cup game. 0 Quote Link to comment Share on other sites More sharing options...
cs1 Posted August 8, 2019 Report Share Posted August 8, 2019 Got texts for the two tickets I have. Then two emails. Opened both emails, paid for them. Both in app wallet, job done. Great system. For the Wales game I couldn't get them so that issue seems to be all fixed. 1 Quote Link to comment Share on other sites More sharing options...
a1killiefan Posted August 8, 2019 Report Share Posted August 8, 2019 Like this new system. No chance of being "trapped outside" if I was queing up to buy tickets at RP. 1 Quote Link to comment Share on other sites More sharing options...
Rondo Posted August 8, 2019 Report Share Posted August 8, 2019 1 minute ago, a1killiefan said: Like this new system. No chance of being "trapped outside" if I was queing up to buy tickets at RP. It's ok I would have opened the gate for you to avoid the crush 1 Quote Link to comment Share on other sites More sharing options...
a1killiefan Posted August 8, 2019 Report Share Posted August 8, 2019 Just now, Rondo said: It's ok I would have opened the gate for you to avoid the crush Very kind! Some other club's fans wouldn't be so obliging. 0 Quote Link to comment Share on other sites More sharing options...
kenh Posted August 9, 2019 Report Share Posted August 9, 2019 Ticket bought in a few minutes. Very simple to use even for someone like me with not the best technical brain in the world. Must be the way to go. But rather than using another code or printing out a ticket could it not just be added to your season ticket. 0 Quote Link to comment Share on other sites More sharing options...
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